Reference

How the Rules Work at cc200

These terms govern every account, wager, and transaction you make on cc200 — from your first DANA top-up to settling a live match bet.

Applies to all accountsCovers DANA, OVO, GoPay transactionsGoverned by applicable local lawSubject to change with noticeIndonesia-eligible regions only
cc200 How the Rules Work at cc200
ACCOUNT AND DATA STANDARDS

How We Protect What Belongs to You

Your account data and transaction history are central to how these terms function in practice. We hold your registration details, wallet addresses linked to DANA, OVO, or GoPay, and betting records for as long as your account is active and for a defined retention period after closure. You can request a copy of the data we hold at any time through the account settings panel. If you need to update your registered wallet address or contact details, raise the request through live chat with your account ID ready for verification — changes take effect only after identity confirmation is complete.

Data Retention

We keep your account records and transaction logs for the period required under applicable local rules. After account closure, data is held for a defined retention window before deletion.

Account Security

Your account is protected by a password and a one-time PIN sent to your registered mobile number. Never share your OTP with anyone, including anyone claiming to be cc200 support.

Cookie and Session Policy

We use session cookies to keep you logged in and analytics cookies to understand how the account flow is used. You can manage cookie preferences from the account settings page at any time.

Request a Change

To update your registered DANA, OVO, or GoPay wallet details, submit a change request via live chat. Our team will verify your identity before applying any wallet or contact update.

CONTACT OUR TEAM

How to Reach Us About These Terms

If any part of these terms is unclear or you believe a clause has been applied incorrectly to your account, our support team is available around the clock. You can raise a terms-related query through live chat, send a detailed message by email, or flag a transaction dispute directly inside your account wallet panel. We aim to acknowledge every terms query within the same session it is raised.

Live Chat Reach our team in real time through the chat panel on any page. Use this for urgent terms queries, account holds, or wallet verification questions that need a fast answer.
Email Support Send a written terms dispute or clause clarification to our support address. Include your account ID and the specific clause number so our team can respond with the right context.
Account Message Centre Log in and open the message centre to track any open terms query, view notices about upcoming policy changes, and confirm that a dispute has been received and assigned.

Common Questions About cc200 Terms

The questions below cover what we hear most often about how these terms apply to real account situations — from wallet disputes to data requests and what happens if a clause changes while your account is active.

Yes. The terms cover all transactions processed through your account, regardless of whether you use DANA, OVO, GoPay, or any other supported wallet. The same rules apply across all payment options.

We post notice in your account message centre before changes take effect. If you continue using the account after that date, you have accepted the updated terms. To decline, withdraw your balance and close the account before the effective date.

Yes. Open your account settings and submit a data access request, or contact our team through live chat with your account ID. We will confirm what we hold within the timeframe required by applicable local rules.

Raise the dispute through live chat or email support, and include the specific clause reference and your account ID. Our team will review the case and respond with a written explanation of how the clause was applied.

Access and eligibility depend on local law in your specific region. All accounts in supported Indonesia regions — including players in Bandar Lampung — are subject to the same version of these terms.

We will notify you of the reason for any suspension through your account message centre or registered contact. You may request a review by contacting support. Any balance held is subject to the terms in effect at the time of suspension.